Crafty Beer Guys HQ
11959 Ramah Church Road
Huntersville, NC 28078
(704) 727-3300
Locations In: Charlotte Metro Area - Raleigh/Durham - Fayetteville - Wilmington
Jacksonville - Asheville - Asheboro

Maintenance and Repair Services


Afterhours Service

$150/hr + $25 Trip

For Commercial Service, contact
info@craftybeerguys.com
For Private Use Service, contact
chris@craftybeerguys.com

Standard Service

$95/hr + $25 Trip

 

Available 7 days a week and on beer holidays to figure out issues and needs.


Rescue Clean

What is a Rescue Clean?
A rescue clean is a great way to ‘reset’ your beer lines. It is a doubly concentrated caustic solution capable of ridding lines of beer stone, mold, and other microbes that grow in the lines if not cleaned regularly OR when the previous beer in the line was a sour, or other strongly flavored brew.
Why is it important?
It ensures that the beer you serve tastes just as the brewer intended even if it has been a long time since the lines were cleaned or replaced, or the previous beer on tap is imparting its flavors on the recently tapped beer.
How do I know if we need it?
If you are unsure when the last time they were cleaned or replaced or are giving off flavors a rescue clean is ideal. Also – if lines are yellow, cracking, moldy, depositing sediment in the beer, or imparting off-flavors in the beer, it is time for a rescue.
What’s included?
Jumper line replacement & double-concentrated caustic clean for $15.00. Jumper line replacement + double-concentrated caustic clean + gas line replacement for $30.00
How do I contact Crafty Beer Guys for a rescue clean or more information?
Call 704-727-3300 or email info@craftybeerguys.com

Trunk Line Replacement

What is Trunk Line?
It is the moisture barrier wrap, outer jacket or tape, barrier tubing, and glycol lines that keep beer cold when traveling from cooler to faucet.
Why is it important?
It maintains cooling from cooler to faucet, prevents condensation, & keeps off-flavors from entering beer lines.
How often does trunk line need to be replaced?
Older trunk line, installed prior to 2010, has a life expectancy of 10 years. Newer trunk line – benefiting from technological advances – has a life expectancy of 15 years.
What happens if I don’t have it?
Beer will become warm, off-flavors can enter beer lines, & prompt a loss in profits.
How to I contact Crafty Beer Guys for questions or a quote for replacing trunk line?
Call 704-727-3300 or email info@craftybeerguys.com

Glycol

What is Glycol?
Propylene Glycol is Food Grade Antifreeze running through the trunk line, keeping the
beer cold.
Why is it important?
It keeps beer cold when traveling from keg to faucet in long-draw draft systems (runs more than 25ft). It is required in cooling a food product, such as beer. USP Grade Glycol (U.S. Pharmacopeia) is the highest quality of glycol, is able to handle recirculation systems, lubricates the pumps, and does not cause equipment damage like many inexpensive & low-quality anti-freezes.
What happens without it?
Beer gets warm & foamy, which impacts flavor, mouth-feel, beer loss, & thus profits. If there is not
enough glycol in your draft system, the pump and/or can freeze & cause expensive damage to the
system. If there is too much glycol, the cooling system will lose efficiency.
How often should I check my glycol levels?
Every quarter. The temperature difference between the beer lines & the glycol lines causes
condensation which dilutes the glycol levels.
How often should glycol be changed for maximum effectiveness & long-term savings?
Annually.
What is a Glycol Viscosity Tester (Refractometer)?
It checks your glycol bath for the correct mix ratio of glycol & water.
How do I contact Crafty Beer Guys for any glycol questions, issues, or maintenance?
Call 704-727-3300 or email info@craftybeerguys.com

Jumper Line Replacement

What are Jumper Lines?
The vinyl lines that run from the keg to the trunk line, typically at 6 ft of length.
Why do they need to be replaced?
Vinyl is porous and will absorb the flavor of the beer in the long run causing an off flavor. Furthermore, through normal wear and tear they may become loose, broken, or begin to leak.
How often do they need to be replaced?
It is recommended that jumper lines be replaced at minimum once per year in order to best ensure the beer tastes as the brewer intended.
How do I contact Crafty Beer Guys regarding Jumper Line Replacement?
Call 704-727-3300 or email info@craftybeerguys.com